You’ve probably noticed just how many restaurants are using tablets these days, not just for taking orders, but for back of house duties as well. That is no accident. Measuring your daily checklists has some serious advantages, and seeing them in real time allows...
Accurate orders are a staple when it comes to amazing customer service in the food industry. When customers get what they’re expecting, they’ll return to your restaurant time and time again. They’re likely to bring friends on those future visits,...
For all the measurements, dates, logs, and numbers that drive your restaurant, revenue per store is the metric that rules them all. If you’re a franchised restaurant, revenue per store is how your brand measures the profitability of the company. If you’re an...
Digital checklists are quickly becoming the new standard for top-performing restaurants. Not only do they improve employee efficiency and team accountability, but they give management real-time visibility of their stores. Franchise owners and operators are seeing a...
You’ve probably noticed the prevalence of tablets in top-performing restaurants the last few years, most notably with industry leaders like Chick-fil-A. Customers only see this technology when they order, but it’s leveraged in the kitchen by the back of house staff,...
Here’s a common situation: The morning crew arrives to see that a few items have been forgotten at closing. It puts the team behind by about 30 minutes, but they pick up the slack. It’s not that your morning crew can’t handle these tasks. (They can and do on a...